Privacy Policy

Introduction

Welcome to PaperBanana ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered academic illustration and diagram services at paperbanana.online.

Last Updated: February 21, 2025

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Information You Provide

• Account Information: Name, email address, and password when you register
• Payment Information: Billing details processed securely through our payment provider Creem. We do not store your full card details.
• Content You Submit: Text prompts, sketches, and descriptions you provide for AI generation

Information Collected Automatically

• Usage Data: Features used, content generated, and interaction patterns
• Device Information: IP address, browser type, operating system, and device identifiers
• Log Data: Pages visited, time spent, and referring URLs
• Cookies: Session and preference data (see our Cookie Policy)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI services
• Process payments and manage your subscription
• Send service-related notifications and updates
• Respond to your support requests
• Detect and prevent fraud or abuse
• Comply with applicable legal obligations

AI-Generated Content and Data Processing

When you use PaperBanana to generate illustrations and diagrams:

• Your text prompts are transmitted to third-party AI model providers (see below) for processing
• Generated outputs are stored in your account for your access
• We may use aggregated, anonymized usage data to improve our service quality
• You retain all rights to use the generated content in your academic and professional work

Third-Party AI Providers

To deliver our AI generation services, we use the following third-party providers. Your input prompts and content may be processed by these services:

• OpenAI: Processes text prompts for diagram and illustration generation. OpenAI's data retention policy applies; inputs are not used to train models by default. OpenAI Privacy Policy
• Replicate: Processes generation requests for image-based models. Replicate Privacy Policy
• Cloudflare R2: Stores generated images and files securely

We recommend reviewing each provider's privacy policy for details on how they handle your data. We do not sell your data to any third party.

Content Moderation and NSFW Policy

PaperBanana is designed for academic and professional use. The third-party AI models we use are configured to automatically reject requests that involve:

• Sexually explicit or adult (NSFW) content
• Content that violates intellectual property rights
• Hateful, harassing, or discriminatory content
• Content involving minors in inappropriate contexts
• Violent or graphic content

By using our Service, you agree not to attempt to circumvent these content restrictions. Violations may result in account suspension.

Data Retention

• Account data: Retained while your account is active
• Generated content: Stored in your account and accessible to you; deleted within 30 days after account deletion
• Payment records: Retained for 7 years as required by applicable law
• Log data: Retained for up to 90 days for security and debugging purposes

You may request deletion of your account and associated data at any time by contacting us.

Data Security

We implement industry-standard security measures including:

• Encryption of data in transit (TLS 1.2+) and at rest
• Secure cloud infrastructure (Cloudflare, AWS)
• Access controls and authentication
• Regular security monitoring

While we strive to use commercially acceptable means to protect your data, no method of transmission or storage is 100% secure.

Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your account and data
• Portability: Request an export of your data
• Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at support@paperbanana.online.

Cookies

We use cookies to maintain your session, remember your preferences, and analyze usage. You can control cookie settings through your browser. For more details, see our Cookie Policy.

Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected data from a minor, please contact us immediately.

International Data Transfers

PaperBanana is operated from Beijing, China. Your data may be processed in countries other than your country of residence, including the United States and the European Union. We ensure appropriate safeguards are in place for all international data transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our website. The "Last Updated" date at the top of this page reflects the most recent revision.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: support@paperbanana.online
• Contact Form: Contact Us
• Location: Beijing, China

---

PaperBanana is committed to protecting your privacy and handling your data responsibly.